Hele-on Bus Service 

Hele-On is a FREE service that provides transportation to a wide range of destinations, including Hawaiʻi Volcanoes National Park, Mauna Kea State Recreation Area, airports, University of Hawaiʻi at Hilo, Hawaiʻi Community College, and the Prince Kūhiō Mall.

Hele-on Shared Ride Program 

The County of Hawaiʻi Mass Transit Agency provides the Hele-On Shared Ride Program in East Hawaiʻi. Services are accessible to those in mobility devices.

Effective 7/01/2023, the Mass Transit Agency launched a new Shared Ride Program.  The County of Hawai'i will subsidize up to $15.80 per trip (equivalent to 4 miles) and passengers are responsible to pay the balance of the rate.  As a result, travel is unlimited and taxi coupons will be eliminated.  Consumers must present their Shared Ride Program Identification Card to receive the subsidy.

Service hours are equivalent to the fixed route service hours.  Additional hours are subject to carrier’s discretion, however, you will be required to pay metered rates.

Individuals who are interested in using the Shared Ride Program must complete the Shared Ride Program Participation Form along with a copy of an ID.

Shared Ride Participation Form

Alaska Airlines Maui Flight Relief  

To support local businesses impacted by the Maui fires, Alaska Airlines is offering a special 40% discount off flights to Maui, now through October 18, 2023. Flights are for Maui residents and intended to help people impacted by the fires in this time of transition.